Responsible Gaming

Gaming Should Be Entertainment, Not Income

Online pokies and casino games should only be played as a form of entertainment. They are games of chance with a built-in house advantage. Never gamble with money you cannot afford to lose, and never view gambling as a way to earn money or solve financial problems.

Please gamble responsibly and within your means.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your Australian state or territory) to access and use online pokies and casino services.

If you are under the legal age, please do not proceed. We take underage gambling seriously and encourage parents and guardians to use content filtering software to prevent access.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs, it may be time to seek help:

• Chasing losses by gambling more to recover money lost
• Spending more time or money on gambling than intended
• Hiding or lying about your gambling activities
• Neglecting family, work, or social responsibilities due to gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money to gamble or pay gambling debts
• Feeling irritable or anxious when trying to reduce gambling
• Unsuccessful attempts to cut back or stop gambling
• Jeopardising relationships, job, or education because of gambling
• Experiencing financial hardship as a result of gambling

If any of these apply to you, please reach out for support.

Self-Help Tools & Controls

Most reputable online gaming operators offer tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose before taking a break
• Reality Checks: Enable pop-up notifications at regular intervals reminding you how long you have been playing
• Time-Out/Cool-Off Period: Take a temporary break from gambling (hours to days)
• Self-Exclusion: Voluntarily exclude yourself from a gaming site for a set period (weeks to years)

Use these tools proactively. They are designed to support your responsible gambling habits.

Support Organisations

If you or someone you know is struggling with problem gambling, confidential help and support are available:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential counselling and support for Australians affected by problem gambling.
• Lifeline Australia
  Phone: 13 11 14 (24/7)
  Crisis support and counselling for Australians in distress.

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free, confidential support for problem gamblers and their families.
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for UK-regulated gambling operators.

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Evidence-based information and resources to prevent problem gambling.

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  Resources, referrals, and support for problem gambling in the US.

If You Need Help

Don't wait. Help is available now.

If you are experiencing difficulties with gambling or are concerned about someone else's gambling, please reach out to one of the support organisations listed above. Speaking to a counsellor is free, confidential, and non-judgmental. Recovery is possible, and support services are here to help you.

Remember: seeking help is a sign of strength, not weakness.